Effective communication is vital in business world but it is equally significant within personal relationship as well. Misunderstanding due to ineffective communications can lead to poor performance in professional world. In professional and even in academic life poor communication can lead to much conflict and distress. Auspiciously, effective communication skills can be learned and developed. Improving poor communication skills can make a huge difference in way that you share. You should learn effective communication skills that you can apply to any relationship.
PROCESS OF COMMUNICATION
Various forms of interpersonal communication skills involve two discrete procedures that should be carried out properly for effective communication to take place. These two procedures are that of sending message and receiving that message. Failure to convey proper message is result of presence of poor communication skills on either end. If you acclimatize these simple techniques for improving poor communication skills then you can effectively send message that you want to send. You can be more proficient in understanding what others have to say.
IMPROVE SPEAKING SKILLS
If you want to improve poor communication and speaking skills then you should follow these steps while sending message.
It seems very simple but thick pronunciation, fatigue and poor diction can make your message a mystery for others.
SLOW DOWN YOUR SPEECH
Take your time while speaking to others. Various areas of country have residents that speak very fast and this can confuse a person from another area who is not familiarized to rapid speech patterns.
EMPHASIZE ON MAIN POINTS
You can change the tone or infection of your voice when you are saying something that is very important. This variation in your voice hands out as a natural cue to listener that you are saying something important.
AVOID DISTRACTION WHEN SPEAKING
You should avoid distraction while speaking. The ideal environment for communication would be a quiet and peaceful room with no loud and disturbing background noise. Unfortunately this is idealistic in most situations. You can minimize distraction by turning off TV or radio before speaking. You can also close door and windows leading to other noisy areas.
AVOID MULTIPLE TASKS
You must avoid performing multiple tasks while communication. Take everything out of your mouth before talking. You must put cup of coffee down. After you have completely conveyed your message ask receivers for feedback. Their answer will help you to understand whether they understood your message or not.
IMPROVE LISTENING SKILLS
If you want to improve poor listening skills, you should follow these steps when you are receiving a message:
- TAKE TIME
You must take time to listen carefully. Focus on speaker’s words and don’t try to anticipate what they are trying to convey. In other words don’t directly jump to conclusions.
- PAY ATTENTION
While listening to others you should pay attention on facial expressions of speaker. These expressions will provide additional insight into speaker’s state of mind and goal of their message.
- BODY LANGUAGE
You should watch for the changes in body language. Do they have arms collapsed across their chest? This posture indicates anger. Rapid moving hands while speaking indicate excitement. Interpreting body language offers listener clues about speaker’s emotional state and purpose of their message.
- ACCOUNT FOR SPEAKERS CULTURE
You can account for speaker’s culture while listening. Some cultures evade eye contact during communication. Some abstain from any form of touch with stranger. Shaking hands may be off confines. You should be aware of these cultural standards accounting for them can help you to properly interpret the message that someone is trying to communicate.